-- This SitRep No.WMHS- 002 of
September 23, 2013 (issued at 11h00) gives a brief overview of
the response by Kenya Red to the on-going hostage crisis at the
Westgate Shopping Mall.
Situation Overview: The Westgate Mall
crisis entered day two with the release of four hostages and
retrieval of nine additional bodies bringing the total number
of confirmed fatalities to 62. In addition, 175 persons have
been reportedly admitted in several hospitals with injuries.
Responses: The Kenya Red Cross
Society (KRCS) continues to have a 24- hour operational centre
at Visa Oshwal Centre adjacent to Nakumatt UKAY just a few
metres from Westgate Shopping Mall.
The main services being provided include First
Aid, triage, Fire Safety, Tracing and Restoration of Family
links and Psychosocial counselling.
The ambulance and logistics deployment
includes 12 Advanced Life Support Ambulances and paramedics as
well as a fleet of service Land Cruisers.
As at the time of this update, Red Cross
volunteers from several upcountry branches have arrived in
Nairobi to assist with various aspects of the operation.
Blood donation: In response to the
acute blood shortage in the hospitals, KRCS activated a
countrywide blood drive that saw 2732 units of blood collected
on day 1.
The major bleeding centre in Kencom bus stage,
Nairobi collected 1140 units.
In Mombasa 412 units of blood was collected,
Nakuru: 527, Naivasha: 103, Bungoma: 60 and Kisumu: 490.
Due to various challenges, several donors were
unable to give blood in this first day.
The drive will continue on Monday 24th
September 2013 at Uhuru Park located near the Central Business
District in Nairobi.
Other bleeding centres in Kisumu, Mombasa,
Eldoret, Nakuru, Bungoma, Naivasha, Nyeri and other county
hospitals will also continue with the bleeding exercise.
services have been offered right from the first day of the
hostage crisis with the setting up systems, retraining of
volunteer counsellors, registration and deployment to the
three sites in Aga Khan Hospital, MP Shah Hospital and the
main desk outside Westgate Shopping Mall.
The three teams of 110 counsellors assisted a
total 50 individuals (family members and affected persons) in
the three centres during the two shift working schedule.
This is a service that will be needed more and
more in the coming days and weeks.
Tracing services: The KRCS has set up
tracing desks at the Visa Oshwal Centre, and at Aga Khan and
M.P Shah Hospitals.
As of Sunday 22nd September 2013, 65 cases of
missing persons were registered.
Completed profiling of all casualties in Aga
Khan, M. P Shah and Kenyatta Hospitals was done.
All the fatalities in the morgue have also
The number of closed cases was 18.
In addition, an online platform for
registering missing persons has been established.
A hotline number 0714820219 was also
The Kenya Red Cross twitter handle also
started a #RedCrossTrace tag for information sharing.
institutions and individuals are playing different but
complimentary roles in the response to the on-going hostage
KRCS continues to work with National and the
County Governments, fire brigade, private security agencies,
ambulance service providers, mobile phone service providers,
financial institutions, hospitals, National Blood Transfusion
Centres, the media houses, the neighbouring community and other
The Psychological Association of Kenya, the
Kenyatta University and private Counselling Centres and
individual counsellors are providing round the clock support to
Overall, the humanitarian operation continues
to be led by the KRCS.
Information has been widely shared within and
outside the Red Cross movement and with a wide range of
Furthermore, the KRCS is continuously updating
the public on the situation as it develops through its social
media channels that include the website, twitter and Facebook.
The IFRC on its part has continued to provide
technical support and has also approved a DREF allocation to
support the operations.
prolonged hostage situation is putting a strain on all
Blood remains a critical
need. Uncertainty on the direction the situation will finally
take is making planning difficult. Several hostages still remain
held up inside the Westgate Mall.
For more information please contact:
Dr. Abbes Gullet at firstname.lastname@example.org
The KRCS Emergency Operation Centre on 1199,